Home » Travel Claims and Injuries Abroad
Need help with a travel related claim?
If you have sustained an injury on holiday;
- either at home or abroad
- or if your holiday is not up to the standard as advertised by the package holiday
Your tour operator may be responsible.
You may be able to make a claim for compensation against the tour operator or travel company.
The amount of compensation you are entitled to will depend on the facts of your case for example if you were injured, or the nature of the fault with the holiday.
How long will it take to get compensation?
This is dependent on the circumstances of your case and we cannot give you a clear estimate until you tell us the facts. We would aim to have all travel claims concluded as quickly as possible, but the time taken to reach settlement will be dependent on the nature of the claim and if there are any ongoing injury symptoms and how quickly the responsible party can be identified and responds.
What is my next step?
”Our client sustained personal injuries whilst on holiday in the Caribbean. On the second last day of his holiday when in his hotel room he slipped and fell on some water on the floor caused by a leaking pipe in the ceiling. He completed the Accident Report Book and attended with the on-site nurse where first aid was administered and he was found to have sustained an injury to his leg. As the client’s holiday fell within the definition of a Package Holiday under Regulation 2 of the Package Travel Package Holidays and Package Tours Regulations 1992, we advised our client that his losses could be recovered against the UK Tour Operator. We obtained medical evidence in relation to his injuries and he was found to have sustained a soft tissue injury to his leg which impacted on his hobby of attending the gym. After receiving no response to our letter of claim we issued proceedings against the Tour Operator and took the matter to hearing. After not engaging with us during the course of the case on the morning of trial the Tour Operator eventually admitted liability for our client’s injuries and his case settled in the sum of £6250 plus costs.Our client sustained personal injuries whilst on holiday in the Caribbean